Elena Shabanova

— design mentor

& lead

product designer

Web Design
Wireframing
A/B Tests
Mobile Design
Mentored 20+ designers
Design System
Design for enterprise AI-driven product
UX-Tests
CustDev
User Interviewing
Product Growth
0→1 product strategy
Mentoring
Customer Journey Map
10+ years in design
Design Thinking
Accessibility
Jobs To Be Done
Web Design
Wireframing
A/B Tests
Mobile Design
Service Design
Design review
Design System
Design for enterprise AI-driven product
Jobs To Be Done
Accessibility
Design Thinking
10+ years in design
CJM
Mentored 20+ designers
0→1 product strategy
Product Growth
User Interviewing
CustDev
UX-Tests
Digital Product Design
Design System
Research
Design Strategy
UX Strategy
Web Design
Mobile Design
Design workshops
Mentoring
Digital Product Design
Design System
Research
Design Strategy
UX Strategy
Web Design
Mobile Design
Design workshops
Mentoring
Works
Branches and Version Control
Created a branching system that enables up to 50 teammates to design and test AI agents in parallel, reducing merge conflicts to zero and cutting QA time
PolyAI
·
SaaS
·
AI
·
Jul 2025–Oct 2025
TTS pronunciation rules
Reduced reliance on engineering by enabling 90%+ of Dialog Designers to correct and validate TTS output directly in the platform
PolyAI
·
SaaS
·
AI
·
Jan 2025
Knowledge base improvement
Designed the core system that powers how AI agents learn, improving response accuracy, cutting setup time, and scaling to enterprise-level clients
PolyAI
·
SaaS
·
AI
·
Nov 2023–Mar 2024
User management
Improved the search and filtering experience, which led to an 8% increase in page visits and a 6% decrease in customer support messages.
SpatialChat
·
SaaS
·
Communication platform
·
May 2023
Sign up flow redesign
Redesigned sign-up user flows for the web conferencing platform that increased the completion rate by 10%
SpatialChat
·
SaaS
·
Communication platform
·
Jan 2023–May 2023
Rose App
Mobile app concept and research for iOS and Android platforms for buying flowers and plants with delivery
Freelance
·
Concept
·
Feb 2023
Website Builder
Redesign of the website builder that based on CMS that increased NPS by 1.9 points and reduce Support tickets volume by 24%
Megagroup
·
SaaS
·
Website Builder
·
May 2020
Articles
Uxcel – Sep 2025
T-Shapes in Product Designers: Practical Guide for Creative Team Leaders
Medium – Mar 2023
SpatialChat’s Design System. Colors, ChatGPT, and Harry Potter.
Medium – Feb 2023
How to make programmers happy and handoff less painful
Medium – Oct 2022
Approaches to organizing Figma files at SpatialChat
Talks
Uxcel – Sep 2025
Workshop | Design an Interface for an AI-Driven Feature
Friends of Figma – Jul 2025
The reality of building AI-Product
Uxcel – Jul 2025
Must-Have Skills for Designing for AI